Collecting past-due payments from patients is complicated. And if you've built strong doctor-patient relationships, it can be much more complicated, particularly when unexpected charges place them in a financial bind. The patient financial burden is steadily increasing, accounting for a greater chunk of healthcare income. With patients changing a provider's sources of income, hospitals and practitioners alike must adopt internal patient collection policies and procedures, so that the providers receive all the revenue owed to them on time.

Patients' financial responsibilities are rising sharply under health plans with higher deductibles, out-of-pocket costs, and cost-sharing arrangements.

However, to keep the company going and rising, you must receive payment for medical services rendered. It is not absurd to expect your expertise, talent, and judgment to be appreciated.

We appreciate the sensitivity of patient collections - and we will make it simpler for you.

Miraicure Advantage:

  • Before contacting the patient, all accounts are thoroughly reviewed and verified.
  • The charges are then checked for any disputes and if it is justified.
  • Get in touch with the patient and explain to them the reason for the call.
  • Determine the patient's willingness to pay on the account and provide appropriate payment options and/or assistance depending on their circumstances and eligibility.
  • Timely follow-ups on all accounts to reduce the turnaround time.
  • Maintain a healthy relationship with the patient and offer an unforgettable customer experience.